Job Responsibilities

• Conduct a desk review of the current licensing, monitoring, inspection and grievance procedures used by DOL and engage with key stakeholders (DOL staff, licensed recruitment agencies, inspectorate units, and worker groups) to understand gaps and recommendations, particularly against the Labour Migration Act (draft/final), Code of Conduct, and IOM’s Handbook for Governments on Ethical Recruitment and Migrant Worker Protection.
• Present an initial outline of the Recruitment Monitoring and Compliance Framework, based on the findings and recommendation from desk reviews and consultations, including.
• Licensing eligibility criteria and document/information verification.
• Inspection protocols (planned and unannounced).
• Warning, suspension, and revocation procedures.
• Grievance handling and referral mechanism (related to recruitment).
• Reporting obligations and mandatory record keeping.
• Public transparency tools and resources such as a licensee register.
• Draft and finalize the Framework based on initial feedback on the outline, in English, for DOL and IOM review and approval.
• Produce a series of Standard Operating Procedures (SOPs) and templates/tools, corresponding to each area of the Framework (above) for internal use by DOL.
• Deliver a one-day, online or in-person (tbc), training to DOL staffs on the developed Framework, SOPs and templates/tools.
• Suggest improvements to DOL’s internal systems to incorporate the developed templates/tools for monitoring and tracking purposes.
• Develop external-facing guidelines for recruitment agencies on the developed Framework.
• Throughout the assignment, regularly communicate with DOL Vanuatu and IOM on the progress of the deliverables, any challenges/changes required, and unexpected impact.