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Job Responsibilities
General Duties
Support with service mapping to identify service providers in their areas and update service mapping on a regular basis.
Participate in regular case management meetings to discuss cases, best practices, and lessons learned.
Under the guidance of the Integrated protection Officer, disseminate key protection messages including on rights and available services.
The caseworker, with support from the Integrated protection Officer, will assume responsibility to assess the level of protection risk, and respond in a timely manner to protection risks and concerns, prioritizing urgent cases.
For specialized protection cases and non-protection cases, make timely referrals to relevant sectors/service providers and follow up on whether the service has been received by beneficiaries.
Identify cases for protection cash, individual protection assistance (IPA), and referrals. Discuss with the case management officer to ensure that the identified cases meet the criteria for assistance. Ensure timely response and follow up.
Specific Duties:
Support in the follow up and management of identified protection cases.
Maintain case management files in line with the SOPs, and protection data management best practices.
Provide regular progress reporting on cases to the Integrated protection Officer for donor reporting.
Perform other duties as requested.
Other Educational Qualification
Bachelor’s degree in in social sciences (law, psychology, sociology.
Skills
Minimum of 2 years’ experience of implementing protection programs, preferable social work or case management, in humanitarian or development settings, experience in case management especially with IRC and previous humanitarian work experience preferred.
Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
Communication and reporting skills.
Fluency in Pashto, Dari and English.
Computer skills (including MS Word, Excel, Access, and internet) an advantage.
Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background.
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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions uprooted by conflict or disaster. IRC leads the way from harm to home.
In 2007, the IRC began providing humanitarian assistance to vulnerable and crisis-affected people in Jordan in response to an influx of Iraqi refugees and the strain on host communities. Following the eruption of the Syrian war in 2011, hundreds of thousands of refugees crossed into Jordan. The ongoing insecurity in Syria and the growing needs of refugees have strained Jordan’s resources and infrastructure and exacerbated pre-existing issues like water scarcity and high unemployment.
As resources become more limited, refugees and host communities have fewer economic opportunities and become more vulnerable. The IRC’s new strategy for Jordan shows our commitment to improving the safety, health, education, and economic well-being of people affected by conflict, in camp-based (Za’atari, and Azraq camps) refugees and urban-based refugees, and in coordination with the humanitarian community and the Government of Jordan.
Related Job
Caseworker,
Job Location:
United States of America
,
Deadline: 16-Jul-2025
, Company Name: IRC - International Rescue Committee
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